Gaming is entertainment, not stress. VD99 believes every player can enjoy gaming within healthy limits. Our responsible gaming policy helps you stay in control.
Responsible gaming is a mindset where you enjoy gaming as a form of entertainment — not as a livelihood or a way to relieve stress. VD99 wants every player to have a safe, healthy, and enjoyable experience.
Many people in Bangladesh enjoy spending time on online gaming. But sometimes, without even realizing it, a habit can turn into an addiction — disrupting relationships, work, or studies. VD99 takes this seriously, and our responsible gaming policy is designed to help you avoid these pitfalls.
We believe gaming is truly enjoyable only when it's done willingly, within a set budget, and purely for fun. Winning and losing are both part of the game. If you ever feel you're playing just to chase losses, that's your signal to pause.
Remember: Responsible gaming doesn't mean giving up gaming — it means enjoying it while staying in control. VD99 is always here to help you maintain that balance.
Tips: Set a fixed budget each week and stop gaming once it's used up. This is the single most effective responsible gaming habit you can build.
We're not just a gaming platform — we're your partner in healthy play.
Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately, and any increase requires a 24-hour waiting period.
Don't want to play beyond a set time each day? Turn on the Session Timer. When your time is up, the platform will automatically alert you and can log you out if you choose.
If you need a complete break for a while, use the Self-Exclusion feature. You can temporarily close your account for anywhere from 7 days up to 6 months.
Review your full betting and gaming history at any time. Analyse how much time and money you've spent and plan accordingly.
During extended sessions, a Reality Check reminder appears on screen. It lets you know how long you've been playing and your total winnings or losses.
Our trained support team is always ready to provide guidance on responsible gaming. Reach out in person or via chat.
If you notice any of the following signs in yourself, take a break immediately and seek help. These are not signs of weakness — they're signs of self-awareness.
You keep placing larger bets to try to recover losses and find yourself unable to stop.
You're lying to family or friends or hiding money to fund your gaming.
You feel uncomfortable, anxious, or irritable when you're not playing — no peace without gaming.
You're dipping into your gaming budget to cover essential living costs like food or bills.
You're spending hours gaming while neglecting work, studies, or family responsibilities.
You're so preoccupied with gaming that you struggle to focus on everyday tasks.
Follow these steps to ensure responsible play. They'll make your gaming experience even more enjoyable.
Set aside a fixed amount each month for gaming. Once that budget runs out, stop gaming for the rest of the month.
Decide how long you'll play before you start. Set an alarm on your phone and stop when it goes off.
Ask yourself once a week — is gaming having a negative impact on my life? Answer honestly.
Use VD99's deposit limits, session timers, and self-exclusion features — all free and accessible at any time.
If you can't control it on your own, don't be ashamed — reach out for help. Contact VD99 Support or a professional counselor.
Log in to your VD99 account to access all these tools completely free of charge.
Set a maximum deposit amount per day. Once the limit is reached, deposits will be blocked for the rest of that day.
Set a total betting limit for the week in advance. It resets automatically at the end of each week.
A popup will appear on your screen at set intervals — reminding you how long you've been playing and how much you've won or lost.
Temporarily suspend your account for 1 day, 1 week, or 1 month. During this period, neither login nor placing bets is possible.
If you want a long-term break from gaming, opt for permanent self-exclusion. Once active, a minimum of 6 months must pass before the account can be reopened.
Download a full report of your betting and gaming activity at any time and review it yourself.
To use these tools, log in to your VD99 account and go to "Account Settings" > "Responsible Gaming". Our support team is ready to help with any issues.
Answer the following questions honestly. If you answer "yes" to three or more, it's time to review your gaming habits.
Did you spend more than your set gaming budget last month?
After a loss, have you bet more in an attempt to win back what you lost?
Have you ever had a disagreement with family or loved ones over your gaming?
Do you feel restless, irritable, or anxious when you can't play?
Are you prioritising gaming over work, studies, or sleep?
Have you ever borrowed money or skipped essential expenses because of gaming?
Have you ever lied to or hidden something from someone about your gaming?
Result: 0–2 "Yes" answers — you're within safe limits. 3–4 "Yes" answers — it's time to be more careful. 5 or more — please contact VD99 Support today.
You don't have to face this alone. VD99 and professional organisations are here to support you.
Our trained support team is available 24/7. Contact us directly via live chat.
Both public and private mental health centers in Bangladesh offer support for addiction-related issues.
Talk openly with those close to you. Family support is the strongest foundation.
Consult an addiction specialist or psychologist. Reaching out takes real courage.
Contact us for any help or advice related to responsible gaming: [email protected] — We help without judgment.